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Returns & Exchanges
We believe that shopping with Highlights should be a fun and positive experience. If, for any reason, you are not happy and wish to return an item, you may send it back for an exchange or a refund of the product purchase price...your choice.
To Return or Exchange an Item
If your product arrives damaged, you wish to exchange and replace your product, or you wish to return your order, please contact our Customer Service Department at 1-888-372-6433 for further assistance. Customer Service is available Monday - Friday 8:00 am - 6:00 pm EST.