FAQs
Frequently Asked Questions

RETURNS

Questions
What's your return policy?
When you purchase Highlights merchandise from our website, you have 365 days to return it if you’re not satisfied. Please contact Customer Service at 1-888-372-6433.
How do I return or exchange an item?
Highlights guarantees 100% satisfaction. To return or modify an order, contact Customer Service. Refund processing takes 2-3 weeks. Some prices may have risen due to increases in costs of postage, paper and shipping.