Frequently Asked Questions

What is the Highlights Privacy Policy?

Is it safe to order online?

It is completely safe to order online from Highlights.com. When we prompt you for credit card information, we encrypt the number for security. This is called Secure Socket Layer (SSL). You will notice a lock and key icon in the lower-left hand corner of your browser. The lock closes when you submit the order from our secure shopping cart.

Does Highlights protect my privacy?

We always protect personal privacy. Please see our Privacy Policy for complete details.

What is your customer promotion/communication policy?

Customers aren't always aware of the variety of our product lines, so we may contact you to let you know about exciting new products that we regularly release. Also, we sometimes make customer names and addresses available to other carefully screened companies whose products we believe might be of interest. If you don't want to receive such mailings, you can change your settings using our Communications Preferences form. Please be assured that we DO NOT release children's names to other companies.