Frequently Asked Questions

How can I contact Highlights Customer Service?

What are the hours of operation for Customer Service?

Our customer service is available from Monday through Friday, 8 a.m. – 6 p.m. Eastern Time. However, the best option is to visit our customer service page and use the online form to send an email.

You can find additional ways to contact us on that same page. There’s a link to live chat (Monday through Friday, 10 a.m. – 4 p.m. Eastern Time) and a list of toll-free phone numbers and physical addresses for the company. 

Do you have a retail/outlet store?

No, but you can find many of our magazines, puzzle books and additional products at grocery stores, bookstores, Target, Walmart, Sam’s Club, Costco and other locations.