Return Policy

Your satisfaction is 100% guaranteed by Highlights. You never pay for a product you and your child don’t absolutely love. If you’re not happy with an item purchased on our website, you have 365 days to return it.

If you need to make a return, if possible, return the item in the original packaging. Otherwise, pack it securely in a box or padded envelope. Contact our Customer Service team for further assistance.

Once we receive your return, we'll process your refund using the same method as your original payment. It should take about 2 to 3 weeks from the time you put your return in the mail to the time you get your refund.