Frequently Asked Questions

Magazine Subscriptions

How long will it take for the magazines to arrive?
For most orders, you can expect to receive your first issue within 4 to 6 weeks. Your credit card will be charged at the time you subscribe. If there are any problems or delays, you will be notified.
Can I send a gift subscription to a child in another country?
Highlights, High Five, High Five Bilingüe, and Highlights Hello magazines can be sent to the U.S. and Canada. However, we can only deliver brainPLAY magazine to addresses in the United States (including Hawaii and Alaska) at this time.
How will the child know the gift is from me?
For gift orders, the first issue will have your name on the cover as the purchaser. We also have some printable gift cards online that you can print and personalize for the child.
Will I be charged sales tax on my magazine order?
Sales tax is calculated where required by law based on the delivery address and includes any applicable state and local taxes.
How do I cancel a magazine subscription?
Highlights offers 5 age-appropriate magazines for children of all ages: Highlights Hello for ages 0-2, High Five for ages 2-6, High Five Bilingüe (in Spanish and English) for ages 2-6, Highlights for ages 6-12 and brainPLAY for ages 7 and up. If you’re subscribed to one of our magazines, you can switch your subscription to another one at any time — it’s free and easy! Click here to learn more. To cancel a magazine subscription, give us a call at 1-800-255-9517 (choose option 1) Monday through Friday from 8 a.m. until 6 p.m. (ET), or email us at CustomerService@Highlights.com. Our Customer Care team can help you make any adjustments to your account!
Does Highlights offer a discount for bulk, group or classroom subscriptions?
Yes! We provide a generous discount for orders of 15 magazine subscriptions or more, sent to the same address. Use this form to learn more and submit your order.