FAQs

For merchandise:

In-stock items shipped by Standard Delivery should arrive within 1 to 2 weeks of order date.

In-stock items shipped by Express Delivery should arrive within 3 business days once your order has been processed. There is an additional $8 charge for orders shipped using Express Delivery.

In-stock items shipped by Rush Delivery should arrive within 2 business days once your order has been processed. There is an additional $25 charge for orders shipped using Rush Delivery.

If there are any problems or delays, you will be notified. Your credit card will not be charged until your merchandise is shipped. For more information on Shipping, please refer to our 

Shipping and Handling page for details.

For magazines:

You can expect your first issue to arrive within 4 to 6 weeks. Your credit card will be charged at the time you subscribe. If there are any problems or delays, you will be notified.

For puzzle book clubs:

You can expect your first shipment to arrive within 2 to 4 weeks. Your credit card will be charged when your first shipment is mailed. If there are any problems or delays, you will be notified.