Frequently Asked Questions

General Questions

What are your other important telephone numbers?
Highlights Merchandise Order Line and Customer Service 8 a.m. to 6 p.m. ET Monday through Friday 1-800-422-6202 Highlights Merchandise Fax Line available 24 hours a day, 7 days a week 1-614-324-1630
Do you have a retail/outlet store?
No, but you can find many of our magazines, puzzle books and additional products at grocery stores, bookstores, Target, Walmart, Sam’s Club, Costco and other locations.
Does Highlights have fundraising packages?
Highlights is committed to supporting and encouraging literacy among children of all ages. As part of this commitment, Highlights is pleased to offer schools and non-profit organizations donation packages for the cost of $20 (plus applicable taxes, shipping is included). Orders must be prepaid by credit card only. This package is valued at more than $125 (and can easily be divided into 2 bundles at over $60 each), and consists of: • Two 1-year magazine subscription gift cards and one sample each of Highlights, High Five, and Hello magazines • A selection of activity and puzzle books To place an order with a credit card, please call Customer Service at 1-800-422-6202, Monday through Friday from 8 am to 6 pm Eastern Time. Please be sure to allow up to 4 weeks for delivery.