FAQs

Frequently Asked Questions

Delivery & Shipping

Questions
How long will it take my order to arrive?
For merchandise: In-stock items shipped by Standard Delivery should arrive within 1 to 2 weeks of order date. In-stock items shipped by Express Delivery should arrive within 3 business days once your order has been processed. There is an additional...
Does Highlights ship internationally?
Highlights, High Five, Highlights Hello and High Five Bilingüe magazines can be sent to the U.S. and Canada. However, we can only process merchandise orders and Kids Book Clubs to be delivered to addresses in the United States (including Hawaii and Alaska) at this time. In the future, we may expand our geographic coverage. We apologize for any inconvenience this may cause.
What type of shipping is available?
Standard Delivery (within 1 to 2 weeks) Express Delivery (within 3 business days) Rush Delivery (within 2 business days) For more information on Shipping, please refer to our Shipping & Handling page for details.
How long will it take for my order to arrive?
In-stock items shipped by Standard Delivery should arrive within 1 to 2 weeks of order date. In-stock items shipped by Express Delivery should arrive within 3 business days once your order has been processed. There is an additional $8 charge for orders shipped using Express Delivery. In-stock items shipped by Rush Delivery should arrive within 2 business days once your order has been processed. There is an additional $25 charge for orders shipped using Rush Delivery. If there is any delay, you will be notified. Your credit card is not charged until your merchandise is shipped. For more information on Shipping, please refer to our Shipping and Handling page for details.