FAQs

Frequently Asked Questions

Customer Service

Questions
What are the hours of operation for Customer Service?
There are several ways you can contact us if you need help. Visit our customer service page and use the online form to send an email. Chat online 10 a.m. – 4 p.m. ET Monday–Friday via our customer service page. Call us 8 a.m. – 6 ...
Does Highlights have fundraising packages?
Highlights is committed to supporting and encouraging literacy among children of all ages. As part of this commitment, Highlights is pleased to offer schools and non-profit organizations donation packages for the cost of $20 (plus applicable taxes, shipping is included). Orders must be prepaid by credit card only. This package is valued at more than $125 (and can easily be divided into 2 bundles at over $60 each), and consists of: • Two 1-year magazine subscription gift cards and one sample each of Highlights, High Five, and Hello magazines • A selection of activity and puzzle books To place an order with a credit card, please call Customer Service at 1-800-422-6202, Monday through Friday from 8 am to 6 pm Eastern Time. Please be sure to allow up to 4 weeks for delivery.