FAQs

Frequently Asked Questions

Book Clubs

Questions
When will my first club shipment arrive?
You can expect to receive your first shipment within 2 to 4 weeks. Your credit card will be charged when your first shipment is mailed.
How much do you charge for shipping?
For regular book club shipments within the U.S., the charge is $3.49 per shipment.
Will there be sales tax on my order?
Sales tax is calculated where required by law based on the delivery address and includes any applicable state and local taxes.
How do I cancel a club membership?
Highlights offers 11 fun and engaging book club memberships for kids of all ages. Themes include travel, mysteries, Hidden Pictures, puzzles and more! Shop our entire collection of clubs here. There are 2 easy ways to cancel a Club subscription. Cancel online: While on Highlights.com, just click the Account button in the upper right corner of the home page. Select Update My Account and sign into your account using your account number and billing zip code. Once you’ve signed in, click on My Subscription or My Gift Subscriptions, if recipient is at a different address. Select the Action button next to the Club you wish to cancel and select Cancel. On the following screen, you’ll confirm your desire to cancel by selecting Proceed. Cancel by phone: Call customer service at 1-800-962-3661 Monday through Friday from 8 a.m. until 6 p.m. (ET). Our Customer Care team can help you make any adjustments to your account.
Do you ship book club shipments internationally?
I need my shipments to get here faster! Do you offer expedited options?
Standard shipping frequency for clubs is every 3 weeks. While we don’t offer expedited shipping, you can log into your online account and make other adjustments to the frequency — customers can choose between every 3, 6, 9 or 12 weeks — at any time.